We won't just leave you stranded. We're committed to helping you too.

Support
At North Payments we are committed to helping you achieve your business goals. A key aspect of this is to provide you with support and customer service when needed.  You can speak to our friendly, knowledgeable and efficient staff to resolve your queries as soon as possible whenever you experience problems or need general help.
As part of our on-going commitment to you, we have put together this section of our website to provide you with all the documentation you may need to get the most out of your North Payments account.  You can browse through our FAQ section and glossaries.  Whatever you need to assist with the setup and operation of your account you will find it here.

Support Documentation

Payment Pages

Using Payment Pages with North Payments is a straightforward and simple solution to implementing an online payment capability to your website.

View Documentation

North Payments API

If you want to use your own secure servers but still want to take advantage of the North Payments Payment Network then we offer our API service.

View Documentation

Web Services

If you want to use your own secure servers but still want to take advantage of the North Payments Payment Network then we can offer our web services.

View Documentation

24 Hour Help Desk

Our Customer Service Help Desk is available for those times you need to speak directly to a member of staff, and all our systems are monitored 24/7, 365 days of the year.

You’ll find a team of experienced engineers on call, ready to respond to any situations which may arise.

Our dedicated support number is: 020-383-78946